CHICAGO (AP) – The Illinois Commerce Commission has announced it will continue to help residents struggling to pay utility bills due to the coronavirus pandemic.
Spokeswoman Victoria Crawford said the moratorium on disconnections has voluntarily been extended by several state regulated utilities through the winter of 2021 for eligible low-income residential customers and those who self-report to utilities that they are experiencing financial or COVID-19 hardship.
There had been an agreement in place that had put a moratorium in place on residential shutoff until September 30, but that has been extended.
Ameren Illinois, along with other utility services in Illinois, have committed to extending the moratorium on utility disconnections for Low Income Home Energy Assistance Program qualified residential customers and those financially impacted by COVID-19.
The moratorium relies on residents who are struggling to pay their bills to communicate with their utility provider to work out a solution to their fiscal emergency.